Business Name:
Mare SRL Unipersonale
Registered Office:
Via Filippo Saporito, 54 – 81031 – Aversa (CE)
VAT: 04826710610
Contact Email:
info@ktrstorum.com
In accordance with applicable consumer protection laws — including EU Regulation No. 524/2013 regarding Online Dispute Resolution (ODR) and the related Alternative Dispute Resolution (ADR) provisions — consumers have the right to seek resolution for disputes arising from online purchases through impartial, out-of-court procedures.
To submit a complaint or explore mediation options within the European Union, you may visit the European Commission’s Online Dispute Resolution platform at:
👉 https://ec.europa.eu/consumers/odr
If you reside outside the EU, you may contact your national consumer authority or an authorized ADR provider in your jurisdiction to learn more about available dispute resolution mechanisms.