Terms and Conditions of Use

Welcome to ktrstorum.com, operated by Mare SRL Unipersonale.
By accessing or using this website (the “Site”), you agree to be bound by these Terms and Conditions. Please read them carefully.

If you do not agree to these Terms, you must stop using the Site immediately.


Company Details

Mare SRL Unipersonale
Via Filippo Saporito, 54 – 81031 – Aversa (CE)
VAT: 04826710610
Email: info@ktrstorum.com


1. Scope of These Terms

These Terms govern your use of ktrstorum.com, including all features, services, and content accessible through the Site.

By using the Site, you confirm that:

  • you are at least 18 years old, or

  • you are accessing the Site under the supervision of a parent or legal guardian.

If you use the Site on behalf of a business or organization, you represent that you are authorized to accept these Terms on their behalf.


2. Acceptable Use

You agree to use the Site solely for lawful and legitimate purposes. You must not:

  • violate any applicable law or regulation

  • upload, post, or transmit unlawful, defamatory, or harmful content

  • impersonate another individual or entity

  • interfere with, disrupt, or compromise the Site’s security or performance


3. Product Information and Availability

We aim to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur. We reserve the right to:

  • update or correct product information

  • limit product quantities or availability

  • modify or discontinue products at any time without notice


4. Orders and Payments

Submitting an order constitutes an offer to purchase. All orders are subject to product availability and price confirmation at the time of purchase.

We accept secure payment methods, including major credit/debit cards and PayPal.

By placing an order, you confirm that:

  • you are authorized to use the selected payment method

  • all details provided during checkout are accurate and complete


5. Shipping and Delivery

Orders are processed and shipped as quickly as possible. Delivery times may vary depending on destination, courier operations, and stock availability.

Shipping fees and estimated delivery times are displayed at checkout.

Once an order is dispatched, ownership and responsibility transfer to the customer.
Mare SRL Unipersonale is not responsible for delays caused by carriers, customs procedures, or external circumstances beyond our control.


6. Returns and Refunds

We comply with EU consumer protection laws regarding returns.

To request a return, please contact info@ktrstorum.com within the applicable return period.

Returned items must be:

  • unused

  • in original condition

  • in their original packaging

Unless the item is defective or incorrectly delivered, return shipping costs remain the customer’s responsibility.

Refunds are issued only after inspection and approval of the returned goods.


7. Privacy

We take your privacy seriously.
For detailed information regarding the collection and processing of personal data, please refer to our Privacy Policy.


8. Intellectual Property

All content on the Site—including text, graphics, images, layouts, and branding—is the property of Mare SRL Unipersonale or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or modify any content without prior written authorization.


9. Limitation of Liability

To the fullest extent permitted by law, Mare SRL Unipersonale shall not be liable for indirect, incidental, or consequential damages arising from:

  • your use or inability to use the Site

  • your purchase or use of products

  • loss of data, revenue, or business opportunities


10. User Responsibility and Indemnification

You agree to indemnify and hold harmless Mare SRL Unipersonale, its employees, and affiliates from any claims, damages, or expenses—including legal fees—arising from:

  • misuse of the Site

  • violation of these Terms


11. Governing Law and Jurisdiction

These Terms are governed by Italian law.
Any disputes relating to the Site or product purchases shall fall under the exclusive jurisdiction of the Court of Naples (Tribunale di Napoli), unless mandatory consumer protection rules provide otherwise.


12. Suspension or Termination of Access

We may suspend or terminate your access to the Site, with or without notice, if we believe that these Terms have been violated.
Upon termination, all rights granted to you under these Terms will cease immediately.


13. Amendments to These Terms

We may update or revise these Terms at any time to reflect legal requirements, technical updates, or changes in our operations.
Revised Terms become effective once published on the Site.

Continued use of the Site constitutes acceptance of the updated Terms.


14. Contact Information

For inquiries or concerns regarding these Terms, please contact:

Mare SRL Unipersonale
Via Filippo Saporito, 54 – 81031 – Aversa (CE)
VAT: 04826710610
Email: info@ktrstorum.com